Privacy Policy

Data Controller

Garthenor Organic Ltd

Registered Address:
Garthenor
Llanio Road
Tregaron
Ceredigion
SY25 6UR
United Kingdom

Company Number: 10819002
ICO Registration Number: ZA878659
Email: hello@melincardi.co.uk

Information We Collect

When you contact us through this website or by email, we may collect:

• Your name
• Company name (where provided)
• Email address
• Telephone number (if provided)
• Details about your enquiry or project
• Any other information you choose to provide

We do not intentionally collect special category personal data. Please avoid including sensitive personal information unless it is necessary for your enquiry.

How We Use Your Information

We use your information to:

• Respond to your enquiry
• Discuss your project
• Prepare quotations
• Deliver the services you request
• Maintain records of our communications
• Comply with legal and regulatory obligations

We only collect information that is relevant to these purposes.

Lawful Basis for Processing

Under UK GDPR, we process your personal data using one or more of the following lawful bases:

• Legitimate Interests – responding to business enquiries and managing customer relationships.
• Contract – where processing is necessary to provide services or take steps before entering into a contract.
• Legal Obligation – where we are required to retain or disclose information by law.
• Consent – where you have specifically agreed to receive marketing communications.

Marketing

We will never add you to a mailing list without your explicit consent.

If you choose to subscribe to our newsletter or other marketing communications, your contact details will be processed using Flodesk Inc.

Flodesk's Privacy Policy is available at: flodesk.com/legal/privacy-policy

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

How We Store Your Information

Enquiries submitted through the website are delivered to us by email.

We retain enquiry information only for as long as necessary to respond to your enquiry, maintain business records, comply with legal obligations or establish, exercise or defend legal claims.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

• Website hosting providers
• Email service providers
• Analytics providers
• Newsletter provider (Flodesk, where you have opted in)

Where necessary, we may also disclose information to comply with legal obligations.

Google Analytics

This website uses Google Analytics to help us understand how visitors use the site.

Google Analytics collects information such as:

• Pages visited
• Time spent on the website
• Device and browser information
• General geographic location
• Referral source

This information is used only to improve the website and understand how it is being used.

Google may process this information in accordance with its own privacy policies.

Cookies

This website uses cookies that are necessary for the operation of the website and analytics cookies to help us understand visitor behaviour.

We do not use advertising or behavioural targeting cookies.

Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.

International Transfers

Some of our service providers may process personal data outside the United Kingdom.

Where this happens, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

Your Rights

Under UK GDPR you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where appropriate
• Request restriction of processing
• Object to certain processing activities
• Request transfer of your personal data where applicable
• Withdraw consent where processing relies on consent

To exercise any of these rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Garthenor Organic Ltd
Email: hello@melincardi.co.uk

Complaints

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to address your concerns in the first instance.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information about the ICO can be found at: ico.org.uk